The ever-changing tourism sector finds its perfect ally in technology. Nowadays the use of the mobile and the different applications serve the traveler to make decisions and quickly and effectively compare all the elements involved in the before, during and after the realization of a trip anywhere in the world and at any time.
Likewise, technology also becomes the perfect companion of leaders and managers of destinations and tourism companies that need to configure their usual systems and processes, in a much more agile way and adapted to the environment and to the different markets. And for this, we find today multiple softwares and tools that help us maximize the results of the management of our businesses and territories.
Technology and tourism are global, and therefore, the context in which different solutions can be applied is very broad.
Through technology we accompany in the digital transformation to destinations and companies to offer their services and products, (airline tickets, accommodation stays, purchase of tour packages, dinners in restaurants, adventure activities, learning from other cultures, etc.) adapting them to the needs of the current traveler.
In this sense, TDDS has its own technology and technology that it offers through highly specialized partners recognized by the market.
Next, the technology solutions for the tourism sector are detailed:
- Geolocation. Development of search applications and location of destinations, resources and companies.
- Artificial Intelligence. Knowledge of people’s behaviors and habits following established parameters to respond to different situations. From there, personalized and customized products and services are recommended.
- Machine Learning, machine learning systems that start from artificial intelligence, trying to improve it. In this case, machine learning can be used, for example, in chatbots to give information to the traveler, making the system receive data, respond and if the answer is not correct, he will correct and learn it and if the answer is correct , also learn and register it to give a better service in an upcoming interaction.
- Virtual Reality. Through this technology, everything you see is not real, it is virtual. For example, it can be used to model a hotel yet to be built. This technology allows us to live the experience of knowing in greater depth how it will be large and what elements it will have, before it exists.
- Augmented Reality. To the existing reality we incorporate additional elements to enrich the reality with other useful and / or necessary information. For example, when we focus on a real element (a painting in a museum) and in the same image we superimpose information.
- Biometrics to improve safety. Biometrics captures photographs and fingerprints of travelers and checks with the data available in personal identity systems.
- Wearables help us to facilitate and optimize access to certain services (boarding passes, room admission, etc.)
- Blockchain, analysis of habitual processes in a tourist company or destination and optimization and improvement of these through Blockchain, providing security, transparency and reliability for product users. For example, this technology helps that, during trips, the user does not need to exchange currencies or banks as intermediaries. It also serves to have visual identifications to be used in transport and accommodation, to assess satisfaction with a certain product or service with total transparency, to make travel payments with virtual currencies or to reward responsible travelers with tokens, among others.
The ever-changing tourism sector finds its perfect ally in technology. Nowadays the use of the mobile and the different applications serve the traveler to make decisions and quickly and effectively compare all the elements involved in the before, during and after the realization of a trip anywhere in the world and at any time.
Likewise, technology also becomes the perfect companion of leaders and managers of destinations and tourism companies that need to configure their usual systems and processes, in a much more agile way and adapted to the environment and to the different markets. And for this, we find today multiple softwares and tools that help us maximize the results of the management of our businesses and territories.
Technology and tourism are global, and therefore, the context in which different solutions can be applied is very broad.
Through technology we accompany in the digital transformation to destinations and companies to offer their services and products, (airline tickets, accommodation stays, purchase of tour packages, dinners in restaurants, adventure activities, learning from other cultures, etc.) adapting them to the needs of the current traveler.
In this sense, TDDS has its own technology and technology that it offers through highly specialized partners recognized by the market.
Next, the technology solutions for the tourism sector are detailed:
- Geolocation. Development of search applications and location of destinations, resources and companies.
- Artificial Intelligence. Knowledge of people’s behaviors and habits following established parameters to respond to different situations. From there, personalized and customized products and services are recommended.
- Machine Learning, machine learning systems that start from artificial intelligence, trying to improve it. In this case, machine learning can be used, for example, in chatbots to give information to the traveler, making the system receive data, respond and if the answer is not correct, he will correct and learn it and if the answer is correct , also learn and register it to give a better service in an upcoming interaction.
- Virtual Reality. Through this technology, everything you see is not real, it is virtual. For example, it can be used to model a hotel yet to be built. This technology allows us to live the experience of knowing in greater depth how it will be large and what elements it will have, before it exists.
- Augmented Reality. To the existing reality we incorporate additional elements to enrich the reality with other useful and / or necessary information. For example, when we focus on a real element (a painting in a museum) and in the same image we superimpose information.
- Biometrics to improve safety. Biometrics captures photographs and fingerprints of travelers and checks with the data available in personal identity systems.
- Wearables help us to facilitate and optimize access to certain services (boarding passes, room admission, etc.)
- Blockchain, analysis of habitual processes in a tourist company or destination and optimization and improvement of these through Blockchain, providing security, transparency and reliability for product users. For example, this technology helps that, during trips, the user does not need to exchange currencies or banks as intermediaries. It also serves to have visual identifications to be used in transport and accommodation, to assess satisfaction with a certain product or service with total transparency, to make travel payments with virtual currencies or to reward responsible travelers with tokens, among others.